🧑💼 What Are Cooperators?
Cooperators are full-access admin users in eCardWidget. When you invite a Cooperator to your account, they can:
Create and edit eCards and Widgets
Access stats, email logs, and the employee directory
Manage billing and settings (excluding personal info or OTP)
🚀 Step-by-Step: Adding and Managing Admins
1. Go to the Cooperators Tab
In the left-hand navigation, go to Account & Billing → Cooperators
Click the red Add Cooperator button
2. Send the Cooperator Invitation
Enter your team member’s email
Select Admin role (default and only available option)
Click Invite
They will show as "Pending" until they accept.
3. The Email Invitation
Your team member will receive an email like this:
You've been invited by [Your Name] to cooperate on their eCardWidget account.
Your role: Admin
After accepting, click Switch Account in the top-right corner of the dashboard to manage the account.
Once accepted, they’re ready to go.
4. Switching Into the Account
After logging into their personal eCardWidget account, they’ll see their own dashboard. To switch to yours:
Click Switch Account in the top right
Select the organization account they were invited to
Click Access Account
They’ll now be fully managing your account.
5. Confirming They're in the Right Account
They’ll see “Managing [Your Organization Name]’s Account” in the header.
🔄 Can They Switch Back?
Yes! They can switch between accounts anytime using the Switch Account button.
🔐 Access Limitations
Cooperators cannot:
Change the primary account holder’s name, email, or password
Delete the account
Disable Two-Factor Authentication (OTP) for the owner
They can do everything else including upgrading, deleting content, accessing all data, etc.
🛠 Troubleshooting
If they don’t receive the email:
Ask them to check spam/junk folders
Resend the invite from the Cooperators tab
Still stuck? Reach us at [email protected]