Frequently Asked Questions
General Questions
eCard Widget Affiliate ProgramDo you offer an affiliate program?
Using the Public Page Feature in eCard WidgetShare eCards Without a Website
Embedding Your eCard WidgetA Step-by-Step Guide
Setting Up a Custom Vanity Email Address with eCardCustom Vanity Sender Email Address
Are recipients able to opt out of receiving ecards?
How eCardWidget prevents and reduces spamOur Proactive Approach to Email Deliverability
Storing and Securing Email Addresses on eCardWidgetDo you store email addresses? How do you secure the data?
Adding an RSVP to Your eCard InvitationLearn how to include an RSVP option in your eCard invitations by using text instructions or Google Forms
Understanding Your eCard Widget StatisticsWhat Do Widget Views, Email Opens, and Social Shares Mean?
What are the max ecard image dimensions?Understanding Maximum Image Dimensions for eCard Customization
Resolving Share Preview Issues on Facebook and Other Social NetworksTroubleshooting Share Previews on Facebook, and other Social Media Platforms
Tracking eCard sender and recipient email addresses sent through the widgetMonitoring Sender and Recipient Email Activity for eCards Sent via the Widget
Is there an option to send an Ecard to more than one email or social media platform recipient at a time?How to Send an Ecard to Multiple Recipients
Integrating eCardWidget with Membership or Subscription ModelsImplementing eCard Widget with Membership and Subscription Models for a Customized User Experience
How to Integrate Video and Audio with your eCardsExploring Video and Audio Integration Options within eCard Templates
Contact Us & Support EmailDirect Channels to Ensure Your Questions and Concerns are Addressed Promptly.
Is Wix supported? How do I embed my eCard Widget?Step by Step Guide for Embedding eCard Widget on your Wix Site
FAQ: Why Is Stripe Asking Me to Create an Account When I Already Have One?Understanding Stripe Connect and Sub-Accounts for eCardWidget